Global Single Point of Contact (SPOC)
LiquidSpoke understands that IT management is more challenging than ever. Whether it's reducing costs, optimizing or consolidating your data infrastructure environment, aligning IT services with business objectives, or improving the quality of converged services, organizations count on IT to solve a never-ending list of problems. To make matters worse, technology and business requirements change daily, making an effective, leading-edge IT architecture a moving target at best. Where do you begin? How do these business drivers translate into manageable and executable IT projects?
No two organizations are alike - especially in terms of their converged environments. What works for one organization may not work for another; there is no such thing as an off-the-shelf solution. This leaves IT professionals with little choice but to figure out the answers as they go, all while being expected to complete projects on time and within budget.
Further, every area within the converged environment is interconnected. Focusing on one area at a time can leave other areas exposed; a change in data infrastructure will directly affect telecom plans, data security and monitoring and management. Is it possible to anticipate the true impact of a given project within your environment?
LiquidSpoke will act as your Single Point of Contact and become an extension of your IT operation. Our holistic, consultative approach starts with a firm understanding of the business problem(s) driving each change, and continues with the development of a timely, cost-effective solution to address each issue. By understanding the current telephony and data network environments, and being able to envision the final converged solution, LiquidSpoke can plot a course through the integration with the end result in mind. Unlike many of our competitors, we can also implement what we recommend. Our comprehensive, cross-competency, solution-independent expertise allows us to anticipate the areas that will be affected, plan effectively, and manage the project through to completion.