Liquid Observer
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"First and foremost, I wanted to let you know how much I appreciate working with you on these Implementations over the past year. Your willingness to work with the customer and open lines of communications you maintain through the process are very commendable. In short, it is an absolute pleasure to work with you on these projects and look forward to future ventures that WILL occur. Great job! " |
Liquid Observer is available in a wide array of configurations designed to work with call centers of all sizes. In selecting a call center recording solution, there will be core functionalities that you will want – reliable recording, effective evaluations, and robust reporting. With Liquid Observer, you get all of these critical capabilities, as well as a scalable solution built on open standards that will never be out of date, at a cost that won't expend your entire budget. Liquid Observer is making huge inroads against our competition in terms of ease of use, market penetration, and customer satisfaction.
Key Features:
- Reduce new agent training time
- Scalable to over 1000 agents
- Robust custom reports
- Automatically record screen shots
- IT and Telecom friendly
- Reduce Monitoring and Evaluation time
