"The challenges weren't about the new technology - it worked perfectly. The challenges were around trying to integrate with the old technology and keep our costs down. LiquidSpoke had the expertise to make everything work together seamlessly."
LiquidSpoke offers a complete portfolio of products used by some of the biggest names in business to solve common problems and increase the value of your IP Telephony applications. LiquidSpoke’s enterprise products empower organizations to meet key business requirements including compliance and risk management, customer preservation and insight as well operational efficiency. Our flexible products offer a powerful suite of tools that lets you manage, integrate, control and administer your IP Telephony systems seamlessly with the rest of your technology infrastructure. The core architecture of our products, bridges the gaps between your IP Telephony systems and disparate applications, while providing the ability to tailor and enhance complex, multi-faceted systems to your unique requirements. By enabling organizations to capture and analyze customer interactions, LiquidSpoke’s offering provides the enterprise, executives and decision makers with valuable insights to:
- comply with rules and regulations
- performance through application control
- manage the workforce effectively
- improve overall performance
LiquidSpoke’s enterprise products are highly flexible and modular to accommodate any size enterprise whether it is a large multi-national or a smaller local operation. They are available individually or as packaged solutions tailored to meet detailed business requirements and reduce total cost of ownership (TCO).
Enterprises are now demanding voice over IP solutions with application development and management tools that are easier to use, more scalable, and capable of enabling convergence beyond the call center, extending to address the needs of the entire business.